PRIVACY POLICY

This Privacy Policy explains how Empinity do.o. (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website and services. We are committed to complying with the Law on Personal Data Protection of the Republic of Serbia and the EU General Data Protection Regulation (GDPR).

1. Data We Collect

We may collect the following types of personal data:

  • Name and surname

  • Email address and contact information

  • Technical data (IP address, browser type, cookies)

2. Purpose of Processing

We process your personal data for the following purposes:

  • To provide and improve our services

  • To communicate with you regarding inquiries and support

  • To comply with legal obligations under Serbian law

3. Legal Basis

The legal basis for processing personal data may include:

  • Your consent (Article 12 of the Law on Personal Data Protection of Serbia / GDPR Article 6(1)(a))

  • Performance of a contract

  • Compliance with a legal obligation

  • Legitimate interest

4. Data Sharing and Transfers

We do not sell your personal data. Data may be shared with trusted third parties (e.g., payment processors, delivery services) only for the purpose of providing our services. If data is transferred outside Serbia or the EU, we ensure adequate protection measures are applied.

5. Data Retention

We retain your data only as long as necessary for the purposes stated in this policy or as required by Serbian law.

6. Your Rights

Under the Law on Personal Data Protection of Serbia and GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to data processing

  • File a complaint with the Commissioner for Information of Public Importance and Personal Data Protection in Serbia

7. Cookies

Our website uses cookies to improve user experience. You can control cookies through your browser settings.

8. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or disclosure.

9. Contact Us

If you have any questions regarding this Privacy Policy or your data rights, please contact us:

Empinity d.o.o
Address: Bridge Plaza, 1st floor, Milutina Milankovića 1a, Belgrade
Email: office@empinity.co.rs
Phone: +381 (0) 11 42 40 945